1Mar24 Brief
Recognizing that the Roundup can get quite long, and in response to requests for a tl;dr version, I bring you the Support Human Brief!
4 min read
Newsletter
2 Round 2 Up: That Can't Be Real
In which I fool myself into thinking I can speed-run through the latest news, more good stuff, and the most unhinged job listing I've reviewed yet.
18 min read
26Feb24 Roundup: Matt Mullenweg Teaches a Masterclass on Why We Have Trust & Safety Teams
Last week, Matt Mullenweg made a series of unfortunate and baffling decisions, including some of the most egregious lapses in judgment from a Tech CEO I’ve witnessed on Al Gore’s internet.
11 min read
15Feb24 Roundup: My Ego Dies At The End
We're all lost in a forest. Plus: more good news, and I read shitty company career pages so you don't have to.
22 min read
05Feb24 Roundup: Danger, Will Robinson, Danger!
CX's metaphorical Robot is sounding the alarm. Also, some good news and lots more Bad Job Bingo.
20 min read
29Jan24 Roundup: We're All Trying to Find the Guy Who Did This
A venture capitalist demonstrates exactly zero judgment on LinkedIn, and I try not to lose my goddamn mind. Also, more good news, more Bad Job Bingo.
16 min read