![Help Scout: A New Paradigm: Rethinking 'The Customer Is Always Right'](/content/images/size/w1000/2024/03/Help-Scout---A-New-Paradigm--Rethinking--The-Customer-Is-Always-Right-.png)
Help Scout: A New Paradigm: Rethinking 'The Customer Is Always Right'
We believe it’s time to shift the customer service paradigm again: from “The customer is always right” to “The customer always deserves to be helped.” Here's why.
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